Effective Date: September 12, 2026
Last Updated: September 12, 2026
- Introduction
Welcome to Ichingo (“Ichingo,” “we,” “us,” or “our”).
Ichingo is an information and community platform designed to help travelers, visitors, entrepreneurs, and businesses access useful information, recommendations, resources, and shared experiences related to China.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Ichingo website, mobile applications, and related services (collectively, the “Services”).
By using Ichingo, you acknowledge the practices described in this Privacy Policy.
- Information We May Collect
Depending on how you use Ichingo, we may collect the following categories of information:
Account Information: When you create an account, we may collect information such as your name, email address, username, profile information, and account credentials.
User-Generated Content: If you choose to contribute content to Ichingo, we may collect and store information you voluntarily submit, including reviews, travel experiences, comments, posts, photographs, images, business information, and other content.
Please remember that content you choose to publish publicly may be visible to other users and visitors.
Device and Technical Information: We may automatically receive certain technical information when you access our Services, such as device type, operating system, browser type, app version, IP address, language settings, and diagnostic or crash information.
Usage Information: We may collect information about how users interact with Ichingo, including pages or features viewed, searches, interactions with content, and other activity within our Services.
Location Information: Certain Ichingo features may use approximate or precise location information if the feature requires it and you provide the necessary device permission. Where applicable, you can control location permissions through your device settings.
Business Information: Businesses that create or manage listings may provide information such as business name, category, address, contact information, website, photographs, descriptions, operating hours, and other listing information.
- How We Use Information
We may use information collected through Ichingo to provide and operate the Services; create and maintain user accounts; display user-submitted content; provide travel and business information relating to China; improve search, recommendations, and user experience; maintain the security and integrity of the platform; prevent fraud, spam, abuse, and unauthorized activity; respond to support requests; analyze the performance and usage of our Services; comply with legal obligations; and communicate important service-related information.
We do not sell users’ personal information.
- User-Generated Content
Ichingo may allow users to publish reviews, experiences, photographs, comments, recommendations, and other content.
Users are responsible for the content they submit and should not upload confidential information or personal information belonging to another person without appropriate authorization.
Ichingo may review, restrict, remove, or moderate content that violates our Terms of Service, community standards, applicable laws, or platform safety requirements.
Users may also be provided with mechanisms to report inappropriate content or behavior.
- Sharing of Information
We may share limited information with service providers that help us operate Ichingo, such as hosting, cloud infrastructure, authentication, analytics, security, communications, and technical support providers.
These providers may process information only as necessary to provide their services to us and subject to applicable contractual and legal requirements.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful governmental requests, protect the safety and rights of Ichingo or its users, investigate fraud or abuse, or protect the security of our Services.
If Ichingo undergoes a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction subject to applicable law.
- Analytics and Third-Party Services
Ichingo may use third-party software development kits (SDKs), analytics services, hosting providers, authentication services, or similar technologies to operate and improve the Services.
These providers may process technical, device, usage, or other information according to the services they provide and their respective privacy terms.
We periodically review the services integrated into our applications to help ensure our disclosures accurately reflect our data practices.
- Data Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no online service, transmission method, or storage system can guarantee absolute security.
- Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain accounts, meet legitimate operational and security requirements, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
- Account and Data Deletion
Users may request deletion of their Ichingo account and associated personal information.
Where account deletion functionality is available within the application, users may submit a deletion request through their account settings. Users may also contact Ichingo using the contact information provided below.
Certain information may be retained where required by law or where reasonably necessary for fraud prevention, security, dispute resolution, or enforcement of our agreements.
Content that has been anonymized or incorporated into aggregated information may not be capable of being associated with an individual account.
- Children’s Privacy
Ichingo is not intended for children under the minimum age required to independently consent to the processing of personal information under applicable law.
We do not knowingly collect personal information from children in violation of applicable privacy laws. If we learn that such information has been collected improperly, we will take reasonable steps to delete it.
- International Data Processing
Ichingo may use service providers or infrastructure located in different countries. As a result, information may be processed or stored outside the country in which a user resides.
Where required, we take appropriate measures designed to protect personal information when it is transferred internationally.
- Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, or a copy of certain personal information and to withdraw certain permissions or consent.
Requests can be submitted using the contact information below.
- External Websites and Businesses
Ichingo may provide information about businesses, destinations, services, websites, or other third parties.
Ichingo is not responsible for the privacy practices, content, products, or services of independent third parties. Users should review the privacy policies of third-party services before providing personal information to them.
- Changes to This Privacy Policy
We may update this Privacy Policy as Ichingo develops or as legal, regulatory, technical, or operational requirements change.
When appropriate, we will update the “Last Updated” date and provide additional notice of material changes.
- Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or Ichingo’s privacy practices, please contact us:
Ichingo
Website: ichingo.app
Email: ichingo.app@gmail.com
